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• You will need to create an new Client account.

You may use the same email and password as the HTP Members area, if that's easier to remember.

*An automatic email will be sent confirming your account registration. Be sure to read it as it contains important information for booking your first appointment.
 

• Setting up your account.

Input your contact information and complete your pet's profile (be sure to upload a picture)!

*If you do not have an dog or cat yet, or are a professional looking to collaborate in business: please create a 'mock' pet in your profile so the services display correctly.

 

• Book your desired session.

Choose the consultation that is right for you and your pet.

You will receive a confirmation email, invoice, and a video call link within 24-48 hours regarding your requested appointment. Be sure to check your spam/ junk and other email folders. If you do not receive these items within 2 days, please send me a message.
Note: All calls are booked & listed in Central Standard Time (CST) and done via Phone call or Zoom Video.

*Some appointments are eligible for private text chat.
 

• Complete the payment due & upload your intake forms.

 

Invoice:

Submit your payment via the link provided in the confirmation email.

*This is due upon receipt.

 

Intake Forms:

Your Client Portal Dashboard has directions for filling out the PDF forms. These are all fillable and do not need to be printed or faxed. Once completed, attach them into a new message within your Client Portal.

Please also provide a full copy of your pet's most recent veterinary records (including any diagnoses, veterinary notes, and test results) for review.

*Intake forms are due 48 hours before your scheduled appointment. If I do not receive them in time, your call will be cancelled.

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• What Comes Next?!

You'll receive a reminder email 2 days before your scheduled call time, asking for a confirmation. I also suggest that Clients set a reminder in their phone 10 minutes to an hour before their appointment time to be sure they don't miss it and have to reschedule.